Shipping Policy

CircuitDukaan is an online marketplace. Products are sold and packed by CircuitDukaan and by independent sellers, and are delivered across India by our courier partners.

How your order is shipped

• After you place an order, the seller packs it. Either our courier partner collects it from the seller's pickup address, or the seller sends it with a reputed courier such as India Post, DTDC, Delhivery or Blue Dart.
• If your cart contains products from more than one seller, they arrive as separate parcels, each with its own tracking number.
• Once your parcel is dispatched, the courier's name and tracking number appear under My Account → Orders, with a tracking link where the courier provides one. We also send updates by e-mail or app notification.

Dispatch and delivery times

• Dispatch: most in-stock orders are handed to the courier within 1–3 business days.
• Delivery: usually 2–7 business days after dispatch, depending on your pincode. Remote areas and the North-East, Jammu & Kashmir, Ladakh, and Andaman & Nicobar may take longer.
• The estimate shown at checkout is a guide, not a guarantee. Courier delays, public holidays, weather and local restrictions can extend it.

Shipping charges

Shipping charges depend on the delivery pincode, the weight and size of the parcel, and the seller. The exact amount is shown at checkout before you pay. Any free-shipping offer shown on the site applies only on the terms stated with that offer.

Serviceable areas

We ship to most pincodes in India. Enter your pincode on the product page or at checkout to check delivery availability. We do not ship outside India at present.

Payment

All orders are prepaid online (UPI, cards, net banking or wallets). Cash on Delivery is not available.

Delivery problems

• Check the outer packaging before accepting the parcel. If it is visibly damaged, opened or tampered with, refuse it or note this with the delivery person.
• Please record an unboxing video when opening the parcel. It helps us resolve damage, missing-item and wrong-item claims quickly.
• Report any damaged, missing or wrong items within 48 hours of delivery. See our Return & Refund Policy.
• If delivery fails after the courier's attempts (wrong address, phone unreachable, recipient unavailable), the parcel goes back to the seller. For prepaid orders, we refund the order value minus the shipping charges.

Contact

For shipping questions, contact us at [email protected] or call +91 85903 13769 (Mon–Sat, 10 am–6 pm) with your order number.